Influence of Performance Appraisal and Training on Employee Motivation in Public Hospitals: Evidence from Mbeya Region, Tanzania

Abstract

Effective employee motivation brings a successful organisation, whereas ineffective employee motivation may bring an unsuccessful one. This study explores the impact of the performance appraisal process and performance appraisers' training on employee motivation in public hospitals in the Mbeya region of Tanzania. A sample of 338 employees was selected using simple random and proportionate sampling. Structured questionnaires and interview checklists were used along with the data, and covariance-based structural equation modelling (CBSEM) was used for the analysis. The study revealed that performance appraisal (performance appraisal process, performance appraisers) and training have a significant impact on employee motivation (p<0.001). Furthermore, the study concluded that performance appraisals, training, and the appraisal process have improved employee motivation in public hospitals. Therefore, to maintain the improvement of employee motivation in public hospitals, the study recommended the Ministry of Health keep enhancing the abilities of performance appraisers and the performance appraisal process and increase funding for health sector training. Theoretically, fair appraisal and training improve motivation. Practically, motivated workers advance healthcare quality, supporting Sustainable Development Goal 3 and aligning with the Human Resource for Health Strategic Plan 2021-2026.