The Impact of Human Resource Information System Automation on Efficiency and Performance in Tanzania’s Public Universities

Abstract

This study assessed the impact of the Human Resource Information 
System in enhancing organisational performance at the University of 
Dar es Salaam and Mbeya University of Science and Technology in 
Tanzania. Adopting a quantitative research design, the study 
employed a census approach to collect data from 204 purposively 
selected supervisors in both universities. Descriptive analysis and 
partial least squares structural equation modeling (PLS-SEM) were 
utilized for the data analysis. The findings revealed a positive and 
significant relationship between HRIS automation services and 
organisational performance, with a regression coefficient of 0.220 
and a p-value of 0.000, signifying that increased HRIS automation 
services enhance performance. The study concludes that HRIS 
automation is integral to organisational performance and 
recommends strengthening ICT infrastructure, fostering employee 
engagement through training and resource allocation, and 
implementing evaluation mechanisms to align HRIS with institutional 
objectives. These measures will enhance HRIS efficiency and 
contribute to improved institutional effectiveness.